Welcome to the Riftbinder Marketplace
Buy and sell Riftbound TCG cards with confidence. Our secure platform handles payments, protects buyers, and makes selling simple.
Funds held until you confirm receipt
Stripe checkout with verified sellers
Ship worldwide with fair resolution
Getting Started
New to the marketplace? Choose your path below to learn how everything works.
For Buyers
Everything you need to know about buying cards on the marketplace.
How to Buy Cards
Browse & Discover
Explore thousands of cards from verified sellers. Use filters to find exactly what you need by price, condition, rarity, set, and more.
Add to Cart
When you add items to your cart, they're reserved for 30 minutes. This ensures the cards are held for you while you complete checkout.
Checkout & Pay
Complete your purchase securely with Stripe. We support major credit cards and other payment methods. Your payment is held safely until you confirm receipt.
Track Your Order
Once the seller ships, you'll receive tracking information. Follow your package's journey right from your dashboard.
Confirm Receipt
When your cards arrive, confirm receipt to release payment to the seller. This is also your chance to leave a review and help the community.
Leave a Review
Pricing & Fees
Contact Sellers
Have questions about a card or order? Use the messaging system to contact sellers directly. This is the best way to clarify condition details, ask about combined shipping, or resolve minor issues quickly. You can access messages from your order details page or the seller's profile.
International Orders
Buying from a seller in another country? International orders use a reservation system so the seller can confirm exact shipping costs before you commit.
Create a Reservation
At checkout, you'll see an estimated shipping cost. A reservation is created to hold the items while the seller confirms the actual shipping price.
Wait for Seller Confirmation
The seller has 48 hours to confirm the exact shipping cost. You'll be notified when they respond.
Accept or Decline
Once the seller confirms the shipping cost, you have 24 hours to accept and pay the final amount, or decline. If you don't respond, the reservation expires automatically.
Shipping Costs
Shipping costs are calculated based on the order weight, destination, and the seller's location. Domestic shipping uses fixed rates based on weight tiers with clear pricing displayed at checkout. International shipping is calculated per-route based on the destination country and package weight. You can view our full shipping rate tables for detailed pricing across all regions and weight tiers.
Shipping Disclaimer
If Something Goes Wrong
We hope everything goes smoothly, but here's what to do if issues arise.
Responding to a Shipping Claim
Sometimes actual shipping costs exceed the estimate. If this happens before your order ships, the seller can submit a claim for the difference.
You have 7 days to respond:
- Accept: Pay the difference and the seller ships your order
- Decline: Order is canceled and you receive a full refund
- No response: The claim and order expires, resolved as no payment was made upfront
Requesting a Refund
If something is wrong with your order before it ships, you can request a refund through your order details page.
Our team reviews all requests within 72 hours. If approved, you'll receive a full refund to your original payment method.
Important
For Sellers
Turn your collection into cash. Here's everything you need to start selling.
Becoming a Seller
Complete these steps to start selling on the marketplace. It only takes a few minutes!
Verify Your Email
Make sure your account email is verified. This helps us keep the marketplace secure and trustworthy.
Add Your Details
Add your full name and shipping address. This information appears on shipping labels and helps buyers know where you're shipping from.
Connect Stripe
Set up your Stripe Connect account to receive payments. Stripe handles all the financial stuff securely, so you get paid directly to your bank.
Start Selling!
You're all set! Create your first listing and join our community of sellers.
Creating & Managing Listings
Select a Card
Search our card database to find the card you want to sell. You can list any card from the Riftbound TCG.
Set Price & Condition
Choose your price and accurately describe the card's condition. Honest condition ratings build trust and lead to happy buyers.
Set Quantity
Have multiple copies? You can list them all at once. Buyers can purchase any number up to your available stock.
Publish
Review your listing and publish it. Your cards are now visible to buyers around the world!
Shipping Settings
Fulfilling Orders
When a buyer purchases your cards, here's how to get them delivered and get paid.
View & Prepare Order
Check your dashboard for new orders. Review the buyer's shipping address and gather the cards.
Pack & Ship
Pack the cards securely to prevent damage. Use appropriate protection like toploaders, sleeves, and cardboard.
Add Tracking
Enter the tracking number in your dashboard. This helps the buyer follow their package and provides proof of shipment.
Mark as Shipped
Confirm the shipment and wait for the buyer to receive and confirm delivery.
Get Paid
Once the buyer confirms receipt, payment is released to your Stripe account. You earned it!
Shipping Claims & International Reservations
Creating a Shipping Claim
If actual shipping costs exceed the estimate, you can submit a claim for the difference before shipping.
- 1. Go to the order and click "Submit Shipping Claim"
- 2. Enter the actual shipping cost and upload a receipt
- 3. The buyer has 7 days to accept or decline
If the buyer accepts, they pay the difference and you ship. If they decline or don't respond, the order is canceled.
Before You Ship
Handling International Reservations
When an international buyer creates a reservation, you need to confirm the actual shipping cost.
You have 48 hours to confirm the shipping price. If you don't respond in time, the reservation expires and the items are released back to your inventory.
Payout Claims
If you've shipped an order and the buyer hasn't confirmed receipt after 14 days, you can submit a payout claim to receive your payment.
Submit a Payout Claim
Go to the order in your seller dashboard and click 'Submit Payout Claim'. This initiates the review process.
Admin Review
Our team reviews the claim and attempts to contact the buyer to confirm delivery status.
Waiting Period
If the buyer doesn't respond within 7 days, the claim is automatically approved.
Payment Released
Once approved, the payment is released to your Stripe account.
Seller Protection
Receiving Your Payouts
Once a buyer confirms receipt, your payment is released and transferred to your bank account via Stripe.
New Sellers
7-day hold period for security verification on your first payout
Automatic Payouts
After verification, daily automatic payouts to your bank account
Minimum Payout
€1.00 / $1.00 threshold required before payout is initiated
Bank Transfer Time
Typically 2-5 business days after payout is initiated
Stripe Seller Dashboard
Access your Stripe Express Dashboard to manage your seller finances and view detailed transaction history.
What You Can Do
- View all your payouts and transaction history
- Update your bank account details
- See pending balances and upcoming payouts
- Download tax documents and statements
How to Access
- 1Go to your Account & Billing page
- 2Find the Subscription Management section
- 3Click the "Stripe Seller Dashboard" button
Security Note
Deadlines Quick Reference
Here's a quick overview of all time-sensitive actions in the marketplace.
Complete Checkout
Items released back to stock if not completed
Confirm Shipping Cost
International reservation expires, items released
Accept/Decline Reservation
Reservation expires, items released
Respond to Shipping Claim
Claim expires, order is refunded
Review Refund Request
Auto-escalated for priority review
Need Help?
Have questions or running into issues? We're here to help.
Contact Support
For order issues, disputes, or general questions, reach out to our support team.
Get HelpRefund Requests
All refund requests are reviewed by our team within 72 hours. Submit requests through your order details page.
Response Times